Terms of Use

Last updated: September 2026

This website is a lead generation platform. We connect customers with independent local heating professionals. We are not a heating, plumbing or gas company and we do not carry out any work ourselves.

No guarantee of service

We may pass an enquiry to an independent professional. We cannot guarantee that a professional will be available, cover your postcode, accept the job, or complete any work to a particular standard or timeframe. Confirm availability and coverage directly.

Your responsibility

You are responsible for verifying the credentials (including Gas Safe registration) of any professional before work begins. Any contract for work is solely between you and the professional.

Limitation of liability

We are not liable for the actions, advice, workmanship or conduct of any third-party professional. Our role is limited to connecting enquiries.

Safety

Never attempt gas appliance repairs yourself. If you smell gas or have a carbon monoxide alarm activation, leave the property and call the National Gas Emergency Service on 0800 111 999.