Privacy Policy

Last updated: September 2026

Emergency Heating Help London (“we”, “us”) operates a lead generation website that connects people seeking heating help with independent local heating professionals.

Information we collect

When you submit a form we collect: name, phone number, postcode, details of the heating problem, urgency, property type and any message you provide. We also receive technical data such as IP address and browser type via our form provider.

How we use your information

We use the information to match your enquiry with local heating professionals and to improve our service. Your details are passed to relevant professionals so they can contact you about your request.

Form provider

Form submissions are processed by Web3Forms. Please also review their privacy practices.

Your rights

You may request access to, correction or deletion of your personal data by contacting us. We will respond in accordance with UK GDPR requirements.

For any privacy questions, use the contact page.