Safety Guidance
If you smell gas or your carbon monoxide alarm is sounding:
1. Leave the property immediately
2. Do not turn electrical switches on or off
3. Call the National Gas Emergency Service on 0800 111 999
1. Leave the property immediately
2. Do not turn electrical switches on or off
3. Call the National Gas Emergency Service on 0800 111 999
Gas Safe Register
Only Gas Safe registered engineers should work on gas boilers and appliances. Ask to see the engineer's ID card and check that the registration covers the work required on the official Gas Safe Register before work starts.
What we do not do
This website does not provide heating repairs, gas work or emergency call-outs itself. We may pass an enquiry to an independent professional. We do not verify credentials or guarantee availability; confirm these directly before arranging work.
While waiting for help
- Keep warm with extra layers and blankets
- Do not use outdoor heaters, ovens or barbecues indoors
- Ensure good ventilation if using any temporary heating
- Check on vulnerable neighbours if safe to do so